Train tickets are set to be redesigned for the first time in more than 30 years in a bid to make travel “simpler, easier and clearer”.
The facelift will see tickets include key data such as station names, ticket descriptions, permitted routes, time restrictions and validity information - presented in clearer, larger print without jargon.
The move will be welcomed by customers - who for years have complained about being caught out with fines after misunderstanding the often-vague information printed on tickets.
One major change is that travelers buying an advance fare will be issued with just one ticket rather the traditional main pass and separate reservation coupon. The shift comes after concerns that too many customers are losing one part of the two-ticket reservation and landing themselves with penalty fares.
The planned redesign marks the first large-scale change to the ticketing system since the early 1980s - when the current orange credit-card sized tickets were introduced.
The Rail Delivery Group, an industry body that works with train companies and Network Rail, said the idea is to make fares “simpler, easier and clearer”.
A spokesman told The Times: “As part of the industry’s efforts to help people more feel confident that they have the right ticket for their journey, we’ve worked with passengers to help the changes to the paper tickets follow the publication of a Department of Transport (DfT) report in October 2013 that called for a rethink in design, so tickets were less confusing. The report noted that although “passengers were comfortable with the familiar format” of the 30-year-old design, it had significant disadvantages. In particular, there was a desire for Advance tickets (cheap tickets valid only on a specific train) to show their restrictions and accompanying reservation details more clearly on the same ticket rather than on a separate reservation coupon.
Passengers Focus say large numbers of “honest” travelers are being handed penalty fares and threatened with prosecution, often after boarding trains with incorrect tickets purchased from over-complicated machines.
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1.What information is included on the new ticket?
A Ticket descriptions, permitted routes, time restrictions and reservation details.
B Permitted routes, time restrictions, validity information and reservation details.
C Station names, permitted routes, time restrictions and validity information.
D Ticket descriptions, permitted routes, time restrictions and penalty fares.
解析:选C。C 细节理解题。根据文章第二段such as station names, ticket descriptions, permitted routes, time restrictions and validity information可知,新版火车票的票面信息包括车站名称,车票信息描述,路途信息,时间,有效期等,故选C。
2.What does the underlined phrase most probably mean in Paragraph Three?
A Found out doing wrong.
B Caught in the wild.
C Caught without awareness.
D Caught unexpectedly.
解析:选A。A 猜测词义题。根据前文的complain,结合下文的misunderstanding可以判断,caught out在文中意为“被抓住”。乘客因为对模糊的票面信息不理解,造成乘车错误等违规行为,被火车管理人员抓住并罚款。
3.What can we infer from the passage?
A The old tickets have long been expected to have a change.
B Customers suffered from misunderstanding of the information on the old ticket.
C If you misunderstood the ticket information, you would be fined.
D Confusing information on the old tickets caused many inconveniences.
解析:选D。D 推理判断题。根据文章第三段的fines,vogue information等信息判断,旧版火车票因为信息表述模糊给乘客们带来了很多不便。
4.What problems did passengers have with the old tickets?
A The customers often got off at the wrong station.
B The customers often lost one part of the two-ticket reservation.
C The customers often got fined for missing the stations.
D The customers often missed the train as they mistook the time.
解析:选B。B 细节理解题。根据文章第四段concerns that too many customers are losing one part of the two-ticket reservation and landing themselves with penalty fares可知,乘客们使用旧票时经常丢失两部分车票中的一部分联票,故选B。
5.What were the disadvantages of the old tickets?
A Restrictions and reservation details were not on the same ticket.
B Restrictions and reservation details were printed on one ticket.
C Travelers boarded trains with incorrect tickets.
D Tickets were printed by over-complicated machines.
解析:选A。A 细节理解题。根据文章倒数第二段rather than on a separate reservation coupon可知,旧票比较突出的弊端在于将限制信息与订票信息分开,放在两张联票上。故选A。