Recently, Feng Zhiliang is popular on the Internet because of a video shared online by a passenger. In the video, he adeptly announces bus stops in both Chinese and English. Some online users said, “It’s like experiencing a flight for just two yuan!”

Feng Zhiliang, 43 years old, has been working for the Handan Public Transport Group for 15 years. When did he start announcing bus stops in two languages? It started when Feng welcomed a foreign passenger with “Hello. Happy New Year!” during the Spring Festival. Encouraged by the passenger’s enthusiastic (热情的) response, Feng decided to make a change.  

Feng’s English learning began almost from the very beginning — he joined online courses, searched for many kinds of English materials, and used translation software to study whenever he could. After dropping off the last set of passengers each day, Feng would return home and finish his chores around 9:00 pm. Despite his long day, he would still keep studying for another hour. Even the 20-minute break during the day at the bus station was not wasted. After three years of hard work and preparation, and encouraged by his colleagues, Feng began making bilingual (双语的) announcements during the evening rush hour, when there are the most passengers, starting in early 2023.

Feng recalled, “I was actually a bit nervous when I tried it for the first time, but you have to take that first step. After that run, many people gave me thumbs-ups and supported me. So I feel that I should persist and make bilingual announcements one of my goals. It’s also one of my wishes.”

After a year and a half of employing bilingual announcements, Feng has many fans. Numerous passengers intentionally choose to board the No. 38 bus under his guidance, while some parents bring their children to experience the enriching bilingual environment.

1.Why did Feng Zhiliang start making announcements in two languages?

A He was required by his employer to do so.

B He wanted to impress foreign passengers.

C He was encouraged by a foreigner’s response.

D He was assigned to a new route that required it.

解析：选C。C细节理解题。根据第二段最后一句的“Encouraged by the passenger’s enthusiastic response, Feng decided to make a change.”可知，冯志亮的改变，源于一次春节期间与外国乘客的一句问好和得到的热情回应。故选C。

2.What did Feng do to improve his English skills?

A He relied on his colleagues to teach him English.

B He used translation software and studied online.

C He only studied during his breaks at the bus station.

D He relied totally on his prior knowledge of English.

解析：选B。B细节理解题。根据第三段内容可知，他的英语几乎是从零基础开始学习——网上报班，寻找各种英语资料，利用翻译软件挤时间学习。故选B。

3.Why do some passengers intentionally choose to board the No 38 bus?

A To enjoy the bilingual environment.

B To experience the fastest bus.

C To give Feng Zhiliang thumbs-up.

D To get to their final destinations.

解析：选A。A细节理解题。根据第五段最后一句“Numerous passengers intentionally choose to board the No. 38 bus under his guidance, while some parents bring their children to experience the enriching bilingual environment.”可知，如今，不少乘客会特地乘坐冯志亮开的38路公交车，有家长还专门带着孩子乘车，感受双语学习氛围。故选A。

4.What can we learn about Feng Zhiliang from the text?

A He is easily discouraged by challenges.

B He is hardworking and persistent.

C He prefers not to interact with passengers.

D He is always eager to help others.

解析：选B。B推理判断题。根据全文内容可知，尽管冯志亮在学英语过程中遇到了不少困难和挑战，他仍不放弃，并且很刻苦。故选B。