Police chiefs appealed for calm today after sales-crazed shoppers sparked a wave of Black Friday disorder and violence.

Bargain hunters were accused of behaving like animals as they fought over computers, coffee machines, hair-dryers and games consoles. In extraordinary scenes, men and women of all ages struggled to fought to secure deals in the sales frenzy imported from the US.

Tugs of war broke out over TVs and shoppers took advantage by lying on top of goods to stop them being snatched by rivals. Police and medical staff were called in to deal with the disorder and injuries at Tesco and Asda stores. At least three arrests were made. There were fears the disorder will continue today and into Monday as retailers roll out more offers. 

The Chief Constable of Greater Manchester Police said the terrible scenes yesterday were “totally predictable”. Sir Peter Fahy added: “I’m disappointed stores did not have sufficient security staff on duty. This created situations where we had to deal with crushing, disorder and disputes between customers. Across Greater Manchester large supermarkets already make significant demands on policing through calls to shoplifting, anti-social behavior and thefts of fuel from their petrol stations – much of which is preventable. We just ask these stores to work with us to reduce the demands on policing and reduce the risks of disorder and crime.”

A post on the Manchester force’s Twitter feed read: “Keep calm, people!” Its officers made two arrests for public order offences. The force said it would not be placing officers to stores. Record numbers of shoppers are expected on high streets today and Visa predicts online sales will top £518million – the highest daily figure ever.

Retailers, especially supermarkets, increased the Black Friday madness with reductions of up to 70 per cent – attracting huge crowds when they opened their doors just after midnight.

Police were called to at least 14 stores across Greater Manchester, London, Wales and Scotland. The angry scenes were repeated in many other parts of the country and some stores were forced to shut.

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1.What were customers accused of?

A They were criticized for buying cheap products imported from the US.

B They were criticized for buying computers, coffee machines and other things.

C They were accused of fighting to making their deals safe.

D They were accused of behaving wildly when they shopped.

解析：选D。D 细节理解题。根据文章第二段…behaving like animals as they fought over computers, coffee machines, hair-dryers and games consoles可知，顾客们在争抢商品时大打出手，斯文扫地，因此而受到谴责。

2.Why were police and medical staff called in by big stores?

A They were expected to deal with the injuries that might take place.

B They were called in to arrest people who cause trouble in the stores.

C They would stop shoplifting and anti-social behaviors.

D They would work with the stores to reduce the risks of disorder and crime.

解析：选A。A 细节理解题。根据文章第三段Police and medical staff were called in to deal with the disorder and injuries可知，大型超市请来警察和医疗人员的目的是为了维持秩序，救护可能出现的伤者。

3.What was implied in the passage?

A More people will be arrested for stealing items in shops.

B The retailers are enthusiastic about the shopping madness.

C The shopping craze will last longer with more reductions offered.

D The economy will be increased greatly with the Friday madness.

解析：选B。B 推理判断题。根据文章第三段as retailers roll out more offers.可知，商家会推出更多的优惠产品，这种购物狂潮会延续几天。由此推断，商家是乐见这种购物狂潮的，因为他们会在这几天赚得盆满钵满。

4.Why did Sir Peter Fahy feel disappointed?

A Because disputes arose between crazy customers.

B Because the stores did not have enough security staff to keep order.

C Because some people stole gas in some petrol stations.

D Because many stores had to be shut because of Black Friday.

解析：选B。B 细节理解题。根据文章第四段I’m disappointed stores did not have sufficient security staff on duty可知，令这位警察局长失望的是当地的商店本身没有足够的保安力量维持秩序（因为很多混乱都是可以由他们自己来阻止，无需动用警力）。

5.What can be the best title of the passage?

A Crazy Shoppers Poured into Supermarkets.

B Offers Attracted Customers to Crowd in Store.

C Police Helped Keep Order on Black Friday.

D Disorder and Violence Filled in Black Friday.

解析：选C。C 主旨大意题。通读全文可知，本文介绍了黑色星期五购物狂潮席卷英国各地，警察纷纷前往助阵，帮助维持秩序的情况。