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Over the past ten days, many people in China, especially those in big cities including Beijing, Shanghai and Shenzhen, have been complaining that it takes over 30 minutes to get a car through Didi Chuxing.

A media survey of 200 people from 22 cities shows that 36% people say they've been forced to wait additional 10 to 30 minutes before a driver accepts their order. So why is it difficult to call a car?

Luo Wen, Senior Product Director with Didi Chuxing, said the reason is an unbalanced relationship between demand and supply. With the extra allowance decreases, some drivers escaped. Luo also said the number of customers has been increasing since January 13th when the “Chunyun” started, while the number of drivers has dropped, with many of them already heading home for the Lunar New Year holiday.

Another reason behind the supply shortage is the government's new rule that requires drivers to be locally-registered citizens, which makes it impossible for migrants to serve as a Didi driver.

On top of the lack of supply, the root cause is the way orders are handed out to drivers on the platform. Because drivers are fully aware that their customers will have to pay tips to get through to drivers. During peak hours, drivers appear to be ignoring passengers' requests until the value of the tip meets their demands. Didi has confirmed the higher tips they pay, the more likely customers will get a taxi. So, they're waiting out the customers.

1.People in big cities are confused with ______.

A taxi supply shortage

B taxi drivers reducing

C taxi calling waiting

D taxi fee rising

解析：选C。细节理解题。根据第一段...have been complaining that it takes over 30 minutes to get a car through Didi Chuxing.可知最近通过滴滴出行叫车的等待时间长，因此是被叫车等待时间所困惑，故选C。

2.How many people are forced to wait additional 10 to 30 minutes?

A 22.

B 36.

C 72.

D 200

解析：选C。数字计算题。根据第二段A media survey of 200 people from 22 cities shows that 36% people say they've been forced to wait an additional 10 to 30 minutes before a driver accepts their order.可知受访人数为200，其中36%的人等待了10分钟以上，200×36%=72人，故选C。

3.What causes the number of Didi drivers to drop?

A That some drivers have headed home for the Spring Festival.

B That some drivers didn’t serve as a Didi driver any longer.

C That the government's new rule cuts the number of drivers down.

D All of the above.

解析：选D。推理判断题。根据第三段With the extra allowance decrease, some drivers escaped.可知补贴下降是致使司机人数下降的原因；根据第四段… while the number of drivers has dropped, with many of them already heading home for the Lunar New Year holiday.可知春运期间很多司机回老家是致使司机人数减少的原因之一；根据第四段the government's new rule that requires drivers to be locally-registered citizens, which makes it impossible for migrants to serve as a Didi driver.政府新规本地人才能成为滴滴司机也是致使司机人数下降的原因，故选D。

4.You can be a Didi driver in Chengdu if you comes from ______.

A Chengdu

B Beijing

C Shanghai

D Shenzhen

解析：选A。推理判断题。根据第四段…the government's new rule that requires drivers to be locally-registered citizens可知要成为滴滴司机必须是本地人，因此成为成都的滴滴司机必须是来自成都的人，故选A。

5.Which of the following statements is NOT true?

A Chunyun made it harder to get a taxi.

B People in big cities are satisfied with the taxi calling service.

C The one who offers more will get the taxi most likely.

D There is a gap between the taxi demand and supply.

解析：选B。综合理解题。根据第一段Over the past ten days, many people in China, especially those in big cities including Beijing, Shanghai and Shenzhen, have been complaining that it takes over 30 minutes to get a car through Didi Chuxing.可知大城市的人们在抱怨打车难，对打车服务不是特别满意，故选B。